Terms of service

TERMS AND CONDITIONS OF THE WEBSITE

1. LEGAL INFORMATION

For legal information, please refer to the respective section of the Legal Notice.

2. DESCRIPTION AND GENERAL CONDITIONS

By using or visiting the Website, the user expressly accepts these Terms and Conditions, as well as the Legal Notice, Privacy Policy, and Cookie Policy of the Website.

For the purpose of the registration process to which the user will be subjected to access the Society's Services, it will be understood that they have read and understood all the terms set forth here, and that they accept them in full, committing to comply with all the specifications established for this purpose.

2.1. Applicability. The Terms and Conditions will be applicable to the Society and the user at the time of their acceptance, which will be enabled through a pop-up for this purpose.
2.2. User Status. The Society will only allow access to the services offered to individuals over eighteen years of age who have full capacity to contract. If the user registers on behalf of a legal entity, they guarantee and certify that they have all necessary rights and powers to accept these Terms and Conditions on behalf of the legal entity they represent.

The Society reserves the right to restrict access to the Website when deemed necessary for security reasons.
2.3. Subsequent Modifications. The Society reserves the right to modify these Terms and Conditions without prior notice. When modifications are significant, users will be notified, and it is their responsibility to review the new Terms and Conditions, which will be accessible on the Website.

For this purpose, it will be considered that the user fully accepts the new Terms and Conditions if, after one month from the availability of the modification of the Terms and Conditions to all users, the user has not expressed their opposition. The lack of express acceptance will imply the discontinuation of the services offered by the Society on the Website.

3. SERVICES

These Terms and Conditions set forth the conditions governing access to the Website, as well as the different services that the Society may offer, hereinafter referred to as “Services”.

3.1. Customer Support: The Society provides its users with a customer support service that will be provided via the contact email: support@yoseyomo.com. Once the Society receives the user's communication, it commits to respond as soon as possible and, in any case, within thirty (30) days from receiving such communication.
3.2. Modifications: The Society may terminate any documentation formalized with the user when detecting unauthorized use of the offered Service, whether due to a breach of these Terms and Conditions or for any other objective cause. In such cases, the Society will not assume any obligation or responsibility, nor will it refund the user for any amounts previously paid.
3.3. Confidentiality and Data Protection: When the user provides personal data through the process of contracting the Services, it is necessary to first read and accept the Privacy Policy.

The user may contact the Society regarding the handling of their data by sending an email to: support@yoseyomo.com.

In accordance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND COUNCIL of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter, “GDPR”) and Organic Law 3/2018, of December 5, on Personal Data Protection and Guarantee of Digital Rights (hereinafter, “LOPD GDD”), all personal data provided during the use of the Website will be processed in accordance with the Privacy Policy that you must read and, if applicable, accept.
3.4. Purpose of Data Processing: The personal data provided by the user will be used solely for the purposes set forth in these Terms and Conditions, including the management of the contracting of Services, billing, technical support, and any other activity related to the provision of the Society's services.
3.5. International Data Transfers: In the event that the transfer of personal data outside the European Economic Area is required, the Society undertakes to ensure that such transfers comply with applicable legal requirements, including the adoption of adequate data protection measures as required by the GDPR.
3.6. Data Subject Rights: The user retains the rights conferred by data protection regulations regarding their personal data, including the right to access, rectification, deletion, and opposition to the processing of their data. To exercise these rights or for any queries related to data privacy, the user may contact the Society at the address indicated in section 3.5 for such purposes.
3.7. Liability: The parties agree to fulfill their legal and contractual obligations arising from any potential contracts they may enter into.

The Society is considered a provider of information society services, with the respective limitations of liability that this entails, without prejudice to the responsibilities legally imposed due to the provision of the Services.
3.8. Cancellation, Right of Withdrawal: The user has the right to cancel the contracted Service without providing any explanation within the first 30 days after contracting the service.

This right is the right of withdrawal established by Article 102 of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws.

To cancel an order, you may notify it via email to support@yoseyomo.com.

If you send an email or written communication, please include your order details to help us identify it. The withdrawal period will expire after the 30 natural days mentioned above.

Once the verification is completed, the user will receive a confirmation with the cancellation process. Once the cancellation is effective, all functionalities related to the Service will cease to be available.

4. OBLIGATIONS RELATING TO THE USE OF THE WEBSITE

The Society assumes the following obligations:

Handling Queries: The Society commits to diligently manage all queries arising from the use of the Website's services by the user.

The user expressly accepts and assumes the following obligations:

Access Data: The user agrees to provide the Society with all necessary data for accessing and using the services that require prior identification, which must be truthful, current, and accurate.
Appropriate Use of Services: The user agrees to use the Services in accordance with the legal framework.
No Interference with Functioning: The user agrees not to undertake any activity that hinders or interferes with the functioning of the Services on the Website.

The user, directly or through third parties, undertakes to refrain from performing the following actions:

Inappropriate Use of the Website and Services:
Using the Website, the Services, or their contents in a manner contrary to what is set forth herein, the laws, morality, good customs, or public order.
Prohibited Content: It is also prohibited to include content that contains malicious software, such as viruses or worms, capable of damaging electronic devices, the Website, or the systems of the Society or third parties.
Unsolicited Promotion: Linking the Website or Services to unsolicited promotions, political campaigns, commercial messages (spam), or misleading messages to obtain benefits for oneself or others.
Access Restriction: Taking actions that restrict, deny, or impede third parties' access to and use of the Website, as well as the contents and Services offered.
Security Violation: Attempting to breach authentication and security systems, if any, of the Website.
Illicit Content Retrieval: Attempting to obtain any material or content from the Website through unauthorized procedures.
Technological Overload: Performing actions that impose an excessive load on the Website's technological infrastructure.

The Society reserves the right to take any legal action necessary to ensure compliance with these Terms and Conditions.